Privacy Policy

1. Scope

N47 GmbH, Leopoldstr. 156, 80804 München (“N47”) respects your privacy in handling personal data relating to the use of our website, our services and our business relations in general. This Privacy Policy covers how N47 collects, stores, uses, discloses and transfers (“processes”) your personal data and describes your related rights. The personal data that we collect about you depends on the context of your interactions with us, the services and features that you use, your location, and applicable mandatory law.

2. Categories of personal data processed and purpose of processing for Online Offerings

When visiting our websites or using our applications, or online services (each an “Online Offering”) we process information which you have actively and voluntarily provided about yourself, or which has been generated by us in connection with your use of the Online Offerings. This information includes the following categories of personal data:

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Your contact information, including name, e-mail address, telephone number; Further personal data that you provide by filling in forms in our Online Offerings; Information submitted as part of a support request, survey or comment or forum post; and

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Information on your interaction with the Online Offering, including your device and user identifier, information on your operating system, device type, browser type, referring site, sites and services accessed during your visit, the date and time of each visitor request.

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We process that personal data for the following purposes:

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  • To provide the Online Offerings which includes creating and administering your online account, updating, securing, and troubleshooting, providing support, as well as improving and developing our Online Offerings;
  • To verify your identity;
  • To answer and fulfill your requests or instructions;
  • To contact you with information and offers concerning our products and services, to send you further marketing information or to contact you in the context of customer satisfaction surveys; and

As reasonably necessary to enforce the Online Offering’s terms and conditions, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems.

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Our Online Offerings may be provided to you for your use by the organization to which you belong. If your organization provides you with access to an Online Offering, our processing of personal data provided by or collected from you or your organization in connection with the Online Offering’s content is performed under the direction of your organization and is subject to a data processing agreement between your organization and us. In such instance, your organization is responsible for any personal data contained in such content and you should direct any questions about how personal data contained in such content is used to your organization.

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3. Categories of personal data processed and purpose of processing for Business Relations

In the context of a business relation with us, we may process the following categories of personal data of consumers and contact persons at (prospective) customers, suppliers, vendors and partners (“Business Relation”):

  • Contact information, such as full name, job position, work address, work telephone number, work mobile phone number, work fax number and work email address;
  • Payment data, such as data necessary for processing payments and fraud prevention, including bank account information, credit/debit card numbers, security code numbers and other related billing information;
  • Further information necessarily processed in a Business Relation or voluntarily provided by you, such as personal data relating to orders placed, payments made, requests, and project milestones;
  • Personal data collected from publicly available resources, integrity data bases and credit agencies; and

If legally required for business partner compliance screenings: date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against business partners. We may process the personal data for the following purposes:

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  • Communicating with business partners about our products, services and projects, e.g. by responding to inquiries or requests or providing you with information about our services and projects;
  • Planning, performing and managing the Business Relation; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries and providing support services;
  • Administrating and performing market analysis, sweepstakes, contests, or other customer activities or events;
  • Contacting you with information and offers concerning our products and services, sending you further marketing messages and conducting customer satisfaction surveys;
  • Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;
  • Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, business partner compliance screening obligations (to prevent white-collar or money laundering crimes), and our policies or industry standards; and
  • Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

4. Surveys and Direct Marketing

In accordance with applicable law, we may process your contact information for direct marketing purposes (e.g. invitations, newsletters with further information and offers concerning our products and services) and to carry out surveys, in each case also by e-mail.

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You may object to the processing of your contact data for these purposes at any time by writing to dataprotection@n47.com or by using the opt-out mechanism provided in the respective communication you received.

5. Links to Other Websites and Social Media Platforms

This Privacy Policy does not apply to websites or applications offered and operated by third parties. We may provide links to other websites or applications which may be of interest to you. We are not responsible for the privacy practices or the content of external websites or applications.

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We display content from other media platforms, such as YouTube, Medium etc. (each a “Media Platform”) on our Web Site. When browsing on our website no personal data is transferred to the operators of such Media Platforms unless you click on the respective Media Platforms’ content linked on our website. If you click on the content, you will be re-directed to the respective Media Platform. The respective operator of the Media Platform is solely responsible for the privacy practices of the respective Media Platform. To learn about the respective privacy practices applicable please refer to the privacy policy of the respective Media Platform.

6. YouTube-videos

YouTube-videos embedded on the web site are provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (“YouTube”). These videos are embedded on our Web Site in the “privacy-enhanced mode”. In the privacy-enhanced mode YouTube will not collect information about you unless you activate a YouTube video. In such case your browser will connect to the YouTube server and display the respective video. For this purpose, YouTube may process your browser information and information on the websites from which you access the respective content. You may obtain further information on YouTube’s privacy practices here.

7. Analytics

We use a 3rd party analytical software to gather statistical information about our website visitors. The services we use include: Google Analytics (Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland)

8. Transfer and disclosure of Personal Data

We may transfer or disclose your personal data to the following recipients:

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  • Other affiliated companies or third parties – e.g. sales partners or suppliers – in connection with your use of the Online Offerings or our Business Relation with you;
  • Third parties which provide IT services to us and which process such data only for the purpose of such services (e.g., hosting or IT maintenance and support services); and
  • Third parties in connection with complying with legal obligations or establishing, exercising or defending rights or claims (e.g., for court and arbitration proceedings, to law enforcement authorities and regulators, to attorneys and consultants).

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Personal data published by you on Online Offerings (such as chat rooms or forums) may be globally accessible to other registered user of the respective Online Offering.

9. Retention Periods

Unless indicated otherwise at the time of the collection of personal data (e.g. within a form you completed), we erase personal data if the retention of the personal data is no longer necessary for (i) the purposes for which they were collected or (ii) to comply with our legal obligations (such as retention obligations under applicable tax or commercial law).

10. Your Rights

The privacy or data protection laws in the jurisdiction in which you reside may entitle you to specific rights in relation to your personal data. If provided under applicable law, you might be entitled to:

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Obtain information from us if and to what extent your personal data is being processed and, if applicable, get access to your personal data; Request us to correct your personal data to the extent it is inaccurate;

  • Request us to erase your personal data;
  • Request us to restrict the processing of your personal data;
  • Request data portability for your personal data that you had actively provided; and;
  • Object, on grounds relating to your particular situation, to further process your personal data.

11. Security

To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we use adequate physical, technical and organizational security measures.

12. Contact

Our data privacy organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. Our data privacy organization may be contacted at: dataprotection@n47.com.

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The data privacy organization will use commercially reasonable efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the data privacy organization, you always have the right to approach the competent data protection authority with your request or complaint.